On the website or in the application, you will need to fill out the following information: Your name, business name, e-mail address, physical address, business type, business phone number, and can upload photos of your workshop. You will need to confirm your email via a confirmation email.
Registration on our portal is free, then you simply pay a monthly subscription fee to FIXR. The amount varies depending on the needs of your business and this will be discussed with you by one of our Contract Managers. In return, FIXR incurs all advertising costs on your behalf.
We ask that Service Agents sign a ‘co-operation agreement’. One of our expert Contract Managers will get in touch with you to explain the contractual side of the Agreement once you submit your details at registration.
You can access the mobile version of our website from your mobile device. We recommend that you download the application for your mobile phone or tablet. Just follow the links on our website, or simply search the Google Play store or AppStore for “FIXR”.
If the car owner is interested in your offer, he will be able to start a chat with you online, where you both can negotiate the offer and agree on any additional details you might have. There is absolutely no need to have a phone conversation as you can arrange an appointment directly in the chat. If the car owner is satisfied with your offer he will then accept it. Top service centres are ranked higher in the rating according to the results of their work. Positive customer feedback makes your workshop more competitive amongst your rivals and also increases the probability of car owners choosing you.
Simply submit a new request for car repair/service. Select the type of job you require, write the title and the detailed job description, specify your car make and model, and the desired date you want the work to start. IMPORTANT: The more detailed your application is, the more precise and relevant the offers from car service centres will be.
Once logged in, simply visit your Home screen to see your posted job/s. Job responses will appear at the bottom of the “Job details” tab.
After you have received a quote from an agent, press the “Chat” button to start a conversation with them to agree and clarify any details. Then just choose the agent which suits you best, based on price, location and time required to complete the job.
You can set a new password via the "Edit Profile" page.
If you forget your password when you log into the site, simply click on the "Forgot your password" link, enter the e-mail that you specified during registration and click "Restore password". We will email you with login details and a new password.
When choosing the right agent, consider the following: rating, customer reviews on the car service page, price, and the mechanic’s location.
You can access the mobile version of our website from your mobile device. We recommend you download the application for your mobile phone or tablet. Just follow the links on our website, or simply search the Google Play store or AppStore for “FIXR”.
You do not need to ring up all the car service centres/agents. On our website or via the Fixr app, you create a job request only once to get multiple offers from the service centres. Once you select the quote, you will receive agent's contact details. You can also use the in build Chat to communicate with the agents.
Even when the application/quote request is placed you are not legally obliged to do so. If none of the agents interest you, you can cancel the request.
Feedback is a mandatory and a final stage of your interaction with the car service centre, and is a really valuable step in assessing the quality of work performed by an agent. This will allow us to either improve or decrease the overall rating of the workshop. Your review allows all the other car owners to estimate the overall quality of work done by an agent.